Shipping policy

Ready-To-Wear

Please allow up to 72 hours for us to process orders containing Ready to wear garments only

Our standard shipping is through USPS ($15), We will ship using USPS Priority however any delays or problems with shipping please contact USPS once your item has left our shop. USPS Priority ranges from 2-3 Days but due to COVID 19 some orders are subject to delays .We are assuming standard USPS can range anywhere from 3-10 Days. 

Custom Garments 

Processing Time for Custom Garments: 2-3 weeks

Since every custom garment is made one by one, and hand sewn to fit our customers specific size, height & shape; custom orders can take 2-3 weeks to be completed depending on the current volume of orders. After your order has been completed you will receive a confirmation email stating that your order has shipped along with a tracking number. Please allow 3-10 business days for your order to arrive or 2-3 depending on your shipment choice at checkout.

Please understand that once your order has left our facility it is in the hands of the carrier (USPS). All inquiries should be directed to (USPS) once your package has left our shop. Please contact the carrier for details. 

International Orders 

Please contact International-orders@pleatzmiami.co